The Body Lab is located in Richmond. For specific directions, we recommend using a GPS or map app to navigate directly to our location. If you need further assistance after booking, feel free to reach out, and we'll be happy to help you find us. Our full address details are provided for the new customers before their first appointement.

Yes, we offer parking facilities for our guests. You can easily park your vehicle in the designated parking area in front of our studio, ensuring a stress-free visit to your massage appointment.

For detailed information regarding our opening times, please contact us directly. We’ll be glad to provide you with the most accurate schedule for your visit.

You can reach us through our contact form on this website or give us a call or text. We're always here to answer your queries and assist you in any way possible.

You'll be welcomed into a calm and confortable space, and before your treatment we'll take a few moments to discuss your needs, so your session can be tailored to you. We also use high-quality,carefully selected organic products throughout your treatment.

Yes. We use carefully selected, high-quality organic products during our treatments, chosen with your comfort and skin in mind.

Yes. The Body Lab is a private, appointment-only studio, so all visits must be booked in advance. You can check our availability and book directly through Fresha, or contact us if you have any questions or need assistance with your booking.

If you are not ensure which treatment is best for you, don't worry. You can choose based on what you feel you need, or get in touch before booking and we'll recommend the most suitable option. Every sessiom is customised to your body, your preferences, and what you want to focus on.

Yes we do. Gift Vouchers are available for purchase in studio or can be arranged by email.

Payments can be made by cash, Eftpos or Paywave with no surcharge, or by bank transfer.

We understand that plans can change. We kindly ask 24 hours' notice for cancellations or changes. Cancellations within 24 hours may incur a fee. No-shows may be charged the full tretament price. Thank you for respecting our time and allowing us to offer appointments to other clients.